DMMMSU holds First Management Review
Posted on by Maricon C. Viduya

It is not because management review was not at all conducted in the past. This is the first to be conducted following ISO standards.

VP Estrella N. Perez presents the purposes of the conduct of Management Review.
President Manuel addresses the Management Committee during the Management Review held at the Central Administration Conference Hall on October 7, 2020.

Top Management composed of the University President, and the 3 VPs; the Chancellors and the Executive Directors; ISO Program Manager, Dr. Estrella N. Perez; IQA Internal Audit Manager, Dr. Angelita Prado; and Audit Team Leader, Dr. Emmanuel J. Songcuan, attended in the meeting held at the Central Administration Conference Hall on October 7, 2020.

During the preliminary part of the program, Dr. Perez stated the purposes of the management review which are the following:

  • To review the organization’s quality management systems to ensure its continuing suitability, adequacy, and effectiveness, and alignment with the strategic direction;
  • To assess improvement opportunities and any need for changes in the QMS, Context of the Organization, Risk, Quality Policy, Quality Objectives and Targets; and
  • To assess needed resources for effective implementation and maintenance of the QMS.

During the President’s time, President Jaime I. Manuel, Jr. entreated the management committee and ISO csars to not waiver in their commitment to achieving ISO certification and other accreditations.

“These are our living proofs that we are embracing world class standards. We need to live by our University Mantra.”

President Manuel implored the management committee to extend the same cry to all DMMMSU employees for them to internalize the University’s endeavor towards ISO certification.

Review sessions where conducted the whole day. Each of the members of the management committee, along with Dr. Prado; Dr. Songcuan; Prof. Lilito D. Gavina, Director for Planning; and Ms. Placida E. De Guzman, Director for Finance Services, reported on the following:

  • Performance of the University based on the Strategic Plan,
  • Changes in internal/external issues relevant to QMS,
  • Opportunities for Improvement, and
  • Information and Trends on QMS performance and effectiveness.
Dr. Eduardo C. Corpuz presents Management Inputs re MLUC.
Prof. Lilito D. Gavina presents Management Inputs re Planning.
Dr. Cristeta F. Gapuz presents Management Inputs re SRDI.
Dr. Gregory B. Viste presents Management Inputs re NARTDI.
Dr. Junifer Rey E. Tabafunda presents Management Inputs re NLUC.
Ms. Placida E. De Guzman presents Management Inputs re Finance Services.

Under information and trends on QMS performance and effectiveness, the following details were also presented:

  • Customer satisfaction and feedback from interested parties
  • Extent of Quality Objectives met
  • Process performance and conformity of products/services; status of applicable new or revised regulatory and other requirements
  • Nonconformities and corrective action
  • Audit Results
  • Performance of external providers
  • Adequacy of resources
  • Effectiveness of actions taken to address risks and opportunities

During the review, observations, suggestions, and recommendations were forwarded by the President and the VPs. As a highlight of the recommendations concerning the conduct of management review, President Manuel emphasized that management review will become a collaborative activity of the Offices of Planning and Quality Assurance.

President Manuel forwards his comments and suggestions on topics discussed.

Review minutes were also noted by the IQA Secretariat Staff, Dr. Maricon C. Viduya, following ISO format.  (Ayu)